Energy Efficiency Standards
Scam Prevention Program 2021
Energy Efficiency Standards has launched a new awareness program to prevent consumers from falling for scams done by illegitimate companies. We have done so by spreading awareness about these issues and formed an organization called Canadian Home Owners Protection Association to bring all utility companies together for the purpose of protecting consumers. We continue to remove any scams in Ontario and we work hard to save our elderly from being taken advantage of.
Energy Efficiency Standards Reviews
Historically speaking the company has always held a %90+ rating with all review outlets such as Google and Homestars who truly rate an organization unbiased and are the main 2 sources of information for over 85% of consumers. We live by very high standards of customer satisfaction and continue to improve on our performances. Energy Efficiency Standards Scam prevention program is part of the efforts we are putting into a trusted marketplace.
Energy Efficiency Standards Complaint
Like any other organization there will always be complaints and unhappy customers not because they don’t love our programs but because we did not meet and exceed their expectations. Energy Efficiency Standards complaint management team is working around the clock to offer satisfactory solutions. After all Walmart has over 400 complaints filed in Ontario with Better Business Bureau and an F rating but for the most part we enjoy their services. Their american party has over 2500 complaints and an F rating as well. Better Business Bureau is a non for profit organization that focuses on advancing the marketplace trust but the rating on their website may be subject to the information they are able to collect without any evidence of the information being factual or an accurate representation of the business practices. We continue to provide them with accurate information in order to help them in advancing their statement of marketplace trust. We are a big advocate for consumer satisfaction and we align our goals with organizations that strive for the same.
Top 4 Consumer & Business Review Websites
|Review Website||U.S. Alexa Ranking||% CA. Traffic (of Total)|
|Google My Business||1||16.90%|
Avoiding company scams
Every summer, soaring energy demand and usage become a substantial expense for many households, and criminals know this. They run utility scams and pose as Energy Efficiency Standards representatives to take advantage of customers looking for ways to save on their energy—and to scare and exploit those who are unsure of details of their bills.
What to look out for to avoid being scammed
There are two common types of utility scams—the phone call from a fake representative of your utility company and the more brazen door-to-door promotional pricing or product scam. The information below will help you identify these cons and avoid being swindled.
Is Energy Efficiency Standards Scam?
It is very hard to be a licensed and registered company which is ranked the 20th fastest growing Startup in 2019 with over 10,000 satisfied customers and also be a SCAM! Remember scam companies would not be providing their correct information online with releasing their office addresses or their business numbers if they had one. We are a registered company with TSSA and our corporate information is available on online registries and you can see Energy Efficiency Standards profiles available publicly. Energy Efficiency Standards reviews are positive and an indicator that it is striving to eliminate complaints and promote customer satisfaction. We can give you some information about different scams that take place in our communities so you can make yourself aware of the issues.
- Do call the Energy Efficiency Standards to confirm if a representative was sent to your home.
- Look for Energy Efficiency Standards logo on the material left for you
- Do ask questions about the badge, uniforms and business cards and confirm
- Always book an appointment first before letting anyone in your home
These scams tend to use aggressive and intimidating tactics. You’ll receive a call from a scammer claiming to be a representative of your local utility company or energy provider. They will insist you’re behind on your electricity bill payments and your account is delinquent. They often threaten to shut off your electricity or natural gas immediately, usually within the hour or that same day if you don’t pay up.
If you miss the call, you may receive a message stating that you owe a large but specific amount of money, usually hundreds of dollars. The imposter will leave a callback number for their “direct line,” and a threat to disconnect your energy service that day. Energy Efficiency Standards reps will always conduct in home assessment to put consumers at ease.
At this point, you might be panicking, and that’s what these fraudsters are counting on. You don’t think clearly when you’re frightened or alarmed, so you could forget that you’ve paid the last few bills on time, or that you have automatic payments set up.
Watch Out For:
Warning 1: Threats to cut your power immediately without payment
Warning 2: Fuzzy details about identification of the company and the representative
Warning 3: Requests for money transfers or prepaid debit cards
How to identify a utility scammer over the phone
These fraudsters usually request “payment” by strange or unconventional means. Demands for prepaid debit or credit cards, gift cards, wire transfers, money orders, or cash are a dead giveaway that the person you’re speaking with is trying to scam you. Another sign is extreme urgency. Scammers may insist you have to pay in the next hour. Often, they will try to keep you on the phone to hurry and badger you, preventing you from realizing that you’re being deceived.
A suspicious person who rings your doorbell and claims they work for your energy provider
Door-to-door scammers are more like the stereotypical con man. They impersonate legitimate door-to-door sales representatives. They pretend to be from Energy Efficiency Standards but have no form of identification nor do they have a set appointment for a free thermostat or any other assessment.
Energy Efficiency Standards door to door is not a practice that we accept. We only attend your home with prior appointments for the purpose of conducting an assessment. Energy Efficiency Standards Scam is not a way of business and we take all measures to ensure our clients know about us and our marketing efforts and promotions in Toronto and across Ontario.
Watch Out For:
Warning 1: Absence of branded clothing and materials
Warning 2: No proof of employment with Energy Efficiency Standards (Badge)
How to identify a door-to-door scammer
It can be difficult to tell legitimate door-to-door employees apart from the imposters if you’re not paying close attention. Legitimate employees always carry a badge with them, so be sure to ask for it before letting anyone inside your home. Our team members also wear branded clothing like shirts, jackets, and hats with our logo. If you aren’t offered a business card or don’t see printed materials with a description of our programs, chances are the person on your doorstep is not from Energy Efficiency Standards and you need call us to confirm.
Knowledge Is Power
1. Familiarize yourself with your energy contract and HVAC contracts.
2. Keep track of your billing history so you know what a normal bill should look like.
Who’s at risk for being scammed?
Energy Efficiency Standards BBB (Better Business Bureau) data
Older adults are often depicted as the typical scam victims, but the Better Business Bureau found that nearly 70% of those who were scammed are under the age of 45, and almost 80% held college degrees. Anyone can be vulnerable to being scammed; it’s not just the gullible or trusting. Successful fraudsters are usually experts at manipulation.
To avoid being taken advantage of, know the basic details about your energy bill—your energy provider, the type and length of your plan, and what services you pay for. Make sure your partner or spouse knows these basic details so they won’t fall victim to these schemes either. Fraudsters typically don’t have access to much of your personal information. They could have found your name, address, and phone number from public records or information available on your social media accounts or employer’s website.
Energy Efficiency Standards Scam Prevention Program
How To Protect Yourself
Verify – Always verify your account status before paying
Identify – Ask for identification or proof of identification
Familiarize – Familiarize yourself with scam reports in the area
How to avoid falling prey to a utility scam
Simply knowing about the types of scams criminals run is your best defense against falling for one. You should protect identifying information about yourself and always confirm the status of your account before believing anything someone says during an unsolicited call or visit. A legitimate company representative will be happy to let you confirm your account details and your appointment details.
1. Protect Your Information
Never throw out documents like bills that contain your personal information or billing details. Shred or burn these documents when you’re done with them. Better yet—go paperless. If you do your billing on a shared or public computer, log out of your email and bank account when you’re done and never save any passwords in the web browser.
2. Check Your Account Status
Check your account status by logging on to our web portal, opening the app, or calling customer service directly. If your account is overdue, you’ll be able to clearly see what you owe, how much energy you have used, and what plan you’re enrolled in. Most energy providers send multiple notices if you miss payments or your account has an overdue balance, so be sure to check your home’s mailbox or your inbox for these alerts.
3. Verify Their Information
Make sure the company a caller or visitor represents actually has an online presence. Search the name online and be sure that the organization offers service in your area. You can also ask whomever you speak with for their employee number. Even if they don’t have one, they should still be able to prove they work for a legitimate company by showing you a badge, detailed printed materials, or by providing a permit.
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Why Energy Efficiency Standards?
Thorough Home Assessment
One of our Energy Management Consultants will complete a thorough assessment of your home. There are a number of factors to consider when choosing the right air conditioner. Here are just a few: age and size of the home, number of windows, ceiling height, amount of insulation and the existing equipment's functionality and capacity.
Choosing The Right High Water Treatment System
Choosing the right cooling equipment is an important decision and one you'll benefit from for many years to come. We can help you find a solution that will best meet your water treatment needs. With over 10,000 installations under our belt, you know you'll be in expert hands with Energy Efficiency Standards
Why Energy Efficiency Standards?
At Energy Efficiency Standards, we pride ourselves on providing you with outstanding service.
Same Day Service
When our customers call us by 5:00 PM with no heating, cooling or hot water, we'll be there as fast as the same day, on average, 90% of the time!
From our call center agents to our service technicians, we're committed to providing the best advice to ensure your home comfort.
Red Carpet Treatment
We treat your home as our own by using booties or a red carpet to ensure that dirt and debris aren't tracked throughout your house!